How to solve the issue of not being able to bind the Wild Card virtual credit card to the Apple Store

Feb 7, 2025254

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If you encounter issues updating your payment information due to Apple's account protection, you can contact Apple Support for assistance. Here are the steps: 1. Download the Apple Support app and search for "unable to verify payment information." 2. Choose to contact support via phone (Chinese-speaking representatives) or chat (requires translation software for English-speaking representatives). 3. Explain the issue to the representative, mentioning that you are using a U.S. virtual debit card and need to complete a payment. Follow their instructions to resolve the issue and successfully link your card for transactions.

If you click the update prompt and cannot update payment information, it may have triggered Apple's account protection mechanism. You can contact Apple online customer service for assistance:

Download the 【Apple Support】 app, search for the issue at the top, and enter "Unable to verify payment information."
Contact support personnel. 【Call】 is for phone customer service, and 【Chat】 is for online customer service. Choose 【Call】, and the customer service representatives will speak Chinese, so you can communicate directly; choose 【Chat】, and you will be transferred to US customer service, which requires using translation software.
Provide feedback to Apple official customer service - tell the customer service representative, "The system prompts that I cannot verify payment information. I have a US virtual debit card and need to pay for the (service you need to subscribe to), but I cannot make the payment or bind the card." Then follow the customer service representative's guidance to resolve the issue and complete the card binding to make normal purchases.

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